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How to be social in an unsocial world

Connecting with an audience that is avoiding social media.

If there is anything we’ve learned in the past few months, it’s that the online world seems a little less friendly.

Our social platforms are a firestorm of politics and fake news.

Are you stressed about connecting with an audience that is either:

  1. Busy debating politics, or 2. Avoiding social media?

I know a handful of people who have removed the FB app from their phones.  *gasp*

So now what?

As entrepreneurs, what are we supposed to do?  We’ve come to rely on social media to connect with our clients and fans.

Hope is not lost.

First, it’s important to remember a few things.

  1. You must think about who your audience is.  Are they even bothered by the current state of affairs? Are they still happily scrolling their Facebook or Twitter feed.
  1. Have you considered the social media platform you are on? Is your audience even on Facebook?  If you are in the B2B space, you may be better suited to focusing your marketing energy on LinkedIn.
  1. The volatile discussions taking place on social media are a clue into what people are thinking and feeling.  Rule #1 of talking to your ideal client is to know what keeps them up at night.  What are they worrying about and can you solve that problem? It may feel painful to read the discussions, but, it could be very beneficial to your business IF you can help or offer your expertise. Note:  I’m not saying to private message them and say “Hey, I saw you arguing with so and so; I’m a coach and can help you”.  I’m suggesting that you use the information as a way to tap into your audience’s minds. Then, blog, do a FB live, send an email blast sharing your valuable wisdom.


Here are some great ways to connect with your audience even if they are avoiding social media.

 

  1. Can you do a few live in-person lectures?

Before social media came along, this was one of the tried and true ways of reaching your audience.  It still is.  People more than ever would love to connect.

  • Reach out to a local co-working space.
  • Find out if they are looking for speakers.
  • Or rent one of their conference rooms.  Ask if they would promote your event to their list if you split the ticket sales.
  • Call you local library.  See how to get on their monthly events list.
  • Research local business groups that are a match to your products or services.

 

  1.  Do you have an email list that you aren’t leveraging?

If you have a list of subscribers that you haven’t emailed in a while, see if you can re-energize the relationship.

Warm up the list before selling or promoting to your subscribers. Otherwise,  you will see rapid “unsubscribes” if you start selling before saying hello.

Start by being honest with them.  “It’s been awhile since you’ve heard from me.  I’m sorry about that.  I’ve been busy working on, (fill in the blank).  I’d love to hear how you are doing.  Yes, I read my emails, so if you respond I’ll get it”

Here are some other suggestions from Infusionsoft (an email marketing program) on warming up a cold list:

  • Make it personal
  • Remind them of how they opted in and why they should stay
  • Provide value
  • Follow general email best practices
  • Include a CTA (call-to-action)

Once you start to warm up the list again, make sure to stay consistent in engaging with them.  You may get some unsubscribes anyway, don’t worry.  Think of it as a way of cleaning house.  You only want subscribers that are aligned with what you do.

 

  1.  Blog

Blogging is a great way to showcase your expertise and engage with new customers or clients.  When you blog you can offer a ton of value.  Not sure where to start? Blogging When You Hate Writing (or You LOVE to Write But Don’t Have Time)

TIP:  Always have a CTA (call to action) in your blogs. Have the reader sign up for a resource guide that will go deeper than your blog content.  Ask them to join your Facebook group. Set-up a free consult call.  You get the idea.

Where to blog:

You can post a blog on your own website, but you’ll have to put some marketing efforts into promoting it.

You can also submit or post a blog to online sites:

Also, look at sites that your audience may be interested in.  See if those sites are looking for guest bloggers.

 

  1.  Dust off the rolodex (a rolo-what?)

Yes, remember those things that had everyone’s contact info, written down on paper cards?  Send your contacts a note.

Everyone loves getting a genuine and thoughtful card in the mail. It’s actually very rare these days to get something other than an email.

Let’s say you are a business coach and you’d like to add a few more clients.  Reach out to some past clients and see how they are doing.  Send them a card to let them know you are thinking about them.  Offer them a free check-in call.  No obligation, a quick hello.  Tell them you’d love to hear what they are up to.  Tell them how to connect with you—email or cell.

You may not want to do this for a lot of people but if you are willing to invest a little time and money this could make a big impact.

Try a service to do this: Send Out Cards – or Ink Cards (Ink Cards is an app, you can do it from your phone). Either one of these will handle the entire process for you.

 

  1.  Don’t give up on social media completely.  

Your customers and clients are still out there. They still need your help. They are a little overwhelmed right now. Put your thinking cap on and think about creative ways you can help them (free of charge). What can you offer to them that shows them that you care about them and you’re ready to step up?

Be a human talking to other humans.  Be genuine, be yourself and put out the best work possible.

Your true fans will really appreciate you re-connecting!

If you are feeling stalled and don’t know how best to get re-connected, let’s set up a clarity call and we’ll figure it out together.

Nancy

 

3 Super-Simple Marketing Planning Steps (and free templates)

 

Embrace simple and get it done. That’s the best advice I have when it comes to creating and executing your plan for marketing your business. While there are tons of ways to complicate this, there are a few easy steps to follow when “simple and done” are the goal. If you’ve been overwhelmed (and who hasn’t?) by all the options and to-do lists, you’re going to love this approach.

I promise.

Disclaimer: This process is super simple. That doesn’t mean it won’t take some focus and time. Put 30 minutes on your calendar at least once a week and make this a priority. Simple? Yes. Magic? No. At least, not yet.

Super-simple step one: Get your ideas out of your head. Many of us are idea machines. We think of so many things that we don’t know what to do first. If that’s you, then the first step is getting the ideas for your marketing out of your head and into a format you can refer to later and add to often.

Use the “Your Ideas” template if you’re a pen and paper person, or use your favorite app. The technology doesn’t matter.

If you fall into the “I have no ideas” category, then use your first 30 minutes to brainstorm.  Start here:

  • What would you love to tell people about your industry?
  • What are common myths or misconceptions that need busting or correcting?
  • The last time you were inspired—what did you do, and what happened next?
  • What have your learned from your clients/customers?
  • Where is the best way to meet/reach your ideal clients?
  • What events are strategic for you this year?
  • What trends are you loving/sick of?  

Super-simple step two: Create a plan. Since we’re not going to complicate this, I’ve made a “Your Year” template you can download and keep handy. Start filling in the months with events, promotions, and campaigns. Don’t forget any seasonal times that occur in your business.

Some of you may be thinking…

“That’s all fine and dandy, but I don’t have campaigns; I’m not sure what to promote, and don’t even get me started when it comes to events!”

I hear you. Since we’re all about simple, just start with the next month or quarter. Is it back-to-school time, or the snowy days of winter? What events are happening that drive activity? If you’re still stuck, just look at the next month and start there. Review your idea list and find something that resonates with you. Use that as your focus for the month. (If you are feeling extra organized, then you can go a step further by mapping out your weeks in detail using the “Your Month” template here.)

Super-simple step three: Now that you’ve got a focus, it’s time to execute. How do you reach your audience? By sharing information where they are. Showing up in their email, their Facebook feed, at events they attend, etc. Write a blog post, tape a video, record a podcast, attend an event, or even better, be the speaker at the event.

Hint: It’s not necessary to do everything. It is necessary to do one or two things really well – and BE CONSISTENT!

Do what’s natural and easy for you. Not a writer? Then use voice-to-text. Don’t let technology (or lack thereof) keep you from sharing the information with your audience. I know someone who launched an entire business writing advice in Facebook posts. It’s not my go-to recommendation, but if that’s all you’ve got right now, then use it!

Rinse and repeat. It really is that simple.

Like most things in life, it gets easier when you know how. It also becomes part of your daily flow if you schedule the time to get it done. If you need more customers, you can’t NOT do this. If you’ve got more clients than you can handle, then hire someone to do it for you.

Ready? Let’s go!

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How To Write a Blog Quickly

How To Write a Blog Quickly

Here’s some great advice from my friend Kate at Digital Marketing Momma...

Do you want to blog for your business, but can’t find the time to sit down and write?

Almost everyone I know who runs their own business struggles with the same thing. Writing content.

Challenges: 

  1. What to write about
  2. Finding time to write it
  3. Getting people to read it and share it

We all face this.  Even if you love to write, it can difficult!

I came across this post the other day from Huffington Post and I wanted to share why this type of content and blog strategy is brilliant and a great way to get content out there quickly.

This was posted on August 24, 2016.

Stephen Colbert Has Finally Figured Out Hillary Clinton’s Illness

Screenshot 2016-08-28 11.21.10

To date this post has been shared, 2.8k times and the actual youtube video that was posted by The Late Show With Stephen Colbert was viewed 1,232,310 times.   WOW!

Here’s what I love about this post. 

  1.  The author focused on a very trending, hot topic at the moment.  Hillary Clinton’s health during this wacky election.  This has been all over the news lately and all the media outlets are obsessing over it.  So, his choice of topic was spot on for what’s happening now.
  2. The content is obviously of interest since it’s being shared and “liked”.
  3. It probably didn’t take him that long to write it up.

Here’s how you can do this in your own business to post great content at lightening speed.  Hate to write? There are ways to make it not so awful!

First you need some inspiration to write about.

Step 1: Start by asking yourself these questions: 

  • Is there anything trending online that’s relevant to your audience? I use an amazing online tool to help me with this.  It’s called BuzzSumo.  Totally worth my monthly investment.  I use it every day!
  • Is there an upcoming event that your audience needs to know about?
  • Is there a product launch that could enhance your products or services that you offer?
  • Did a celebrity jump on board with an endorsement or cause that’s relevant to your business?

Step 2:  Go on YouTube and do a search for videos that will help/educate/anger/empower/ease/bring laughter to your audience.  

Do a search for your topic/industry/idea and see what shows up first.  Find a video that’s from a credible source.  TIP:  Don’t post a video by someone that could be considered your competitor… Just sayin’

Step 3:  Write a short, easy blog about the video.  

Tell your audience your thoughts on the video.  Give them your opinion.  It doesn’t have to be a novel.  Just tell them what you are thinking.  Add in your expertise and wisdom.  Tell them what to do with the content.  Share how it can benefit them.

Step 4:  Embed the Video on Your Blog Post.

Make sure to cite the source of the video and relevant content.  You can see I’ve done it in this post. Give credit where credit is due!  You could even go a step further and tag the author and media outlet in your own social media.

Now your turn . . . What’s the hardest part writing blog posts for you? Please share in the comments below. Also, if you need help with content creation or strategy, reach out.  We LOVE to come up with plans!

Content planning tips

Time for a Plan! What, Why and How of Content Planning

Do you find yourself scrambling every day, week, or month, trying to figure out content planning (i.e., what you are going to blog, post or email to your fans and customers)?

How would it feel if you had a schedule and system, where your content was all planned out – so that every day you and your team would know what was posting when? Awesome, right?

Say goodbye to stress and feeling guilty about neglected social media platforms and blogs. Say hello to organization for you and your audience in providing consistent valuable and engaging content that will leave your fans wanting and expecting more.

Let’s dig in to the WHAT, WHY and HOW of content planning:

WHAT is content planning?

Content planning – sometimes known as editorial planning or editorial calendar – is the system of planning out all of the your content (blog posts, promotions, campaigns, newsletters and social media posts) ideally in calendar format (or spreadsheet, or Word docs) so that you are constantly and consistently delivering valuable, timely information to your peeps.

For example, I try to blog at least once a month about something I’ve been working on with clients or something that I think needs explaining to my followers who are interested in learning more about online marketing and social media.

I then create a monthly newsletter to share the most recent blog post(s) and any other recent online marketing and social media news and trends as well as upcoming events. And for my “secret sauce” – try to include a playlist!

Typically, I plan this for the middle of the month, because I’m usually busy at the beginning of the month working on client work (their newsletters, etc.). Then, I share the blog/newsletter on all of my social media posts, for people who might not be on my email list.

Example of my typical content planning:

Example of content planning and scheduling for my blog

 

REPEAT!

That’s a very simplified version of my content planning and scheduling for my blog, newsletter and related promotional social media!

WHY should you plan your content?

The main reasons you should plan your content marketing are:

First, you will eliminate the stress of always feeling like you should be more to communicate with your ideal audience. Once you set up some sort of system, you can rest easy that you have a plan to make it happen.

Second, planning makes it easier for your team (admin, designer, web person) to support you. If you have your content planned out, then you can enlist the support of your team to potentially help with research, images, posts and scheduling, etc.  Heck, you may even be able to delegate the whole process. Many hands will make light work, especially when they are working with your new schedule.

Lastly, your audience will love, expect and come to rely on your regularly shared insights and expertise with your blog and newsletter delivery. With consistent content, you’ll become the teacher, adviser and coach constantly engaging and delighting your clients with valuable information that further establishes you as an expert in your field. 

HOW do you create your content plan?

First, decide what kind of content will you be creating, curating and sharing? – For some, it’s easier to think about what they want to say, share, teach, or promote. For example, you might have a series of “how-to” videos, timely tips blog posts, a project portfolio or seasonal promotion or campaign with a countdown. If you are stuck, I often tell clients to think about the top 10 questions that they get asked by their clients.

Related Reading: Blogging When You Hate to Write

Second, establish when will you be posting and sharing your content – While it’s important to consider how frequent your audience wants to hear from you, it’s equally if not more important to answer the question – how often can you/your team reliably and consistently deliver?

While many “experts” advise that weekly is the ideal frequency to stay in touch with your tribe, I advise starting with what feels like a manageable schedule. You are much better off to commit to a monthly schedule and consistently deliver for a year, than to dive into a weekly commitment and peter out after 2 months.

NINJA TIP – Batch your content if you can

Instead of writing a new blog every time you have one scheduled, consider writing them in batches. Why not bang out 3-4 blog posts then you would be done for the month or the quarter depending on your frequency.

The same can be said for social media content. You should consider posting at least a week’s worth of your social media in advance. This is particularly good for evergreen and/or promotional posts that aren’t tied to news and trending ideas. If you can schedule the bulk of your

SUPER NINJA TIP – Schedule your content

Most of your online marketing platforms like WordPress, MailChimp, Facebook and/or third party apps, like Hootsuite, Buffer, SproutSocial, and CoSchedule all have super helpful scheduling features so you don’t feel tied to your computer when you need to post.

If you can plan and schedule your online content, it will become part of your business activities, instead of an afterthought that never happens.Click To Tweet

 

Sign up below to get your own free Content Calendar from me:

 

Please share in the comments below what your favorite tips, tricks and tools are for optimum blog and social media content planning. Or connect with me if you need some help planning your content calendar. Now get planning!

3 Ways To Optimize Your New Website Launch

3 Ways to Optimize Your Website Launch

I’ve been knee-deep in new website launches with clients and with my own website, recently.  After months of fussing over getting everything just right, it’s totally understandable to want to get that new baby out into the world. I get it – you can’t wait to finally share your new look and branding with everyone.  However, here are a three steps you should consider taking so that your fantastic new website gets maximum exposure and visibility.

1)   Get your website Google-ready.

As important as it is for your new site to function properly and be easy to navigate for new users, it is just as important for it to work well for Google and the other search engines. Make sure that you have created the best headlines, meta descriptions, and keywords for all of the content on your site so that the search engines identify your website as one that is reliable, informative, and appropriate for searches in your areas of expertise.

yoast

For most WordPress sites, you can add in plug-ins (Yoast is the most popular) to help you do this. However, if it sounds too confusing, I advise hiring an SEO (search engine optimization) expert to help you with this process – ideally before you even design your new site.

2)   Carry your new design across all platforms.

No doubt hours and hours were spent thinking about the images, color, fonts, and the look of your new site – right? Keep that awesome design going with your branding for your newsletter, social media networks, and online presentations. You want your fans and customers to feel like they are in your world with your consistent look and messaging no matter where they are in your online space.

branding

Create new newsletter header, and new (and appropriately-sized) social media images (both profile and cover images) using your brand’s new look. Also, make sure your website and looks good when it is shared. Get your designer to help you, and use social sharing plug-in (my website designer  recommended Social Warfare) and set up your social cards on your website so that you can control the look and specific content that is shared.

3)   Let your tribe help spread the word and engage with your new website.

Nothing is as infectious and engaging as a happy excited employee or fan, so let them help you share your good news. Encourage them to share the new website with their networks. If they have been involved in the process, this shouldn’t be difficult as they are probably as enthusiastic to get the word out.

stats

In one recent launch, the team was so excited and proud of the new website, the employee team shared it on Facebook and encouraged all of their friends to like the company’s Facebook page, nearly doubling the the audience in one week!

Or make a game out of it. My friend Patty Lennon just launched a gorgeous new site and to get her people to check it out, she created a treasure hunt on her site – hiding a phrase that she rewarded people for finding.

It could be so easy to finally flip the switch and just let your site be your new site. Often, people choose to forget these extra steps or they wait until they realize they are not getting the traction they expected.  But taking the time and implementing these critical to-dos into your launch strategy will most certainly give you the wider visibility and engagement you are seeking for your most important online marketing tool – your website.

Want to learn more about maximizing your new launch? Schedule a clarity call with me now.